Terms of service

This English version is a reading version of our German terms and conditions, written in plain language for your convenience. Only the German version is legally binding. If the two versions differ, the German version prevails.

Overview

This website is run by Neurolytix GmbH, trading as Neuro Webdesign (“we”, “us”, “our”). We offer the website, including all information, tools and services on it, on the condition that you accept these terms together with the policies and notices they refer to or link to. The terms apply to everyone who uses the site, whether browsing, buying, selling or contributing content.

If you visit the site or buy something from us, you use our “service” and agree to these terms. If you do not agree, please do not use the website or our services. If these terms are regarded as an offer, acceptance is expressly limited to them. New features and tools added to the shop are covered as well.

The current version is always available on this page. We may update, change or replace parts of these terms by publishing the changes on our website, so please check this page from time to time. If you keep using or accessing the website after a change has been published, this counts as accepting it.

Our shop is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products and services to you.

Section 1 – Online shop terms

By accepting these terms, you confirm that you are of legal age in the state or province where you live, or that you are of legal age there and allow minors in your care to use this website.

You must not use our products for any illegal or unauthorised purpose, and you must not break any law that applies to you when using the service, including copyright law. You must not transmit worms, viruses or any other harmful code.

If you breach or fail to comply with any of these terms, your use of our services ends immediately.

Section 2 – General conditions

We may refuse service to anyone at any time and for any reason.

Your content, apart from card details, may be sent unencrypted. It may pass through different networks and may be adapted to the technical requirements of the networks or devices involved. Card details are always encrypted when they are sent across networks.

Without our express written permission, you may not reproduce, duplicate, copy, sell, resell or otherwise exploit any part of the service, the use of the service, access to it, or any contact on the website through which the service is provided.

The headings in these terms are for orientation only. They do not limit or otherwise affect the terms.

Section 3 – Accuracy, completeness and timeliness of information

We are not responsible if information on this site is inaccurate, incomplete or out of date. The content is general information only. Please do not base decisions on it alone without checking primary, more accurate, more complete or more current sources. If you rely on it, you do so at your own risk.

Some information on this site may be historical and therefore no longer current; it is provided for reference only. We may change the content of the site at any time but are not obliged to update it. It is up to you to keep track of changes.

Section 4 – Changes to the service and prices

Prices of our products may change without notice. We may change or discontinue the service, or any part or content of it, at any time and without notice.

We are not liable to you or to anyone else for any change, price change, suspension or discontinuation of the service.

Section 5 – Products or services (where applicable)

Some products or services may be available only online through this website and only in limited quantities. They can be returned or exchanged only in line with our refund policy.

We have tried to show the colours and images of our products as accurately as possible. We cannot guarantee that your screen displays colours accurately.

We may, but are not obliged to, limit sales of our products or services to particular people, regions or jurisdictions, and we may decide this case by case. We may limit the quantities of any product or service we offer. Product descriptions and prices may change at any time, without notice and at our sole discretion, and we may stop offering any product at any time. Any offer of products or services on this website is void where the law prohibits it.

We do not guarantee that the quality of any products, services, information or other material you buy or receive will meet your expectations, or that errors in the service will be corrected.

Section 6 – Accuracy of billing and account information

We may refuse any order you place with us. At our discretion, we may limit or cancel the quantities bought per person, per household or per order. This can include orders placed with or through the same customer account or the same credit card, and orders that use the same billing and/or delivery address. If we change or cancel an order, we will try to let you know using the email address and/or the billing address or phone number you gave when ordering. We may limit or prohibit orders that, in our sole judgement, appear to come from dealers, resellers or distributors.

You agree to give current, complete and accurate purchase and account information for every purchase in our shop. You also agree to update your account and other details promptly, including your email address, card numbers and expiry dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our refund policy.

Section 7 – Optional tools

We may give you access to third-party tools that we neither monitor nor control nor influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without endorsing them. We accept no liability arising from or connected with your use of optional third-party tools.

You use optional tools offered through the site at your own risk and discretion. Please make sure that you know and accept the terms on which the relevant third-party provider offers them. If we offer new services or features through the website in future, including new tools and resources, these terms apply to them as well.

Section 8 – Third-party links

Some content, products and services available through our service may include material from third parties.

Links on this site may take you to third-party websites that are not affiliated with us. We are not responsible for checking or evaluating their content or accuracy, and we give no warranty and accept no liability for third-party material or websites, or for any other third-party material, products or services.

We are not liable for any harm or damage connected with buying or using goods, services, resources or content, or with any other transaction, in connection with third-party websites. Please read the third party’s policies and practices carefully and make sure you understand them before you enter into any transaction. Complaints, claims, concerns or questions about third-party products should be addressed directly to the third party.

Section 9 – User comments, feedback and other submissions

If you send us submissions at our request (for example competition entries), or if you send us creative ideas, suggestions, proposals, plans or other material without being asked, whether online, by email, by post or otherwise (together “comments”), you agree that we may edit, copy, publish, distribute, translate and otherwise use these comments in any medium at any time and without restriction. We are not obliged (1) to keep comments confidential, (2) to pay for comments or (3) to respond to comments.

We may, but are not obliged to, monitor, edit or remove content that we consider, at our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes anyone’s intellectual property or these terms.

You agree that your comments will not infringe the rights of any third party, including copyright, trade mark, privacy, personality or other personal or proprietary rights. You also agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties about the origin of any comments. You alone are responsible for your comments and their accuracy. We take no responsibility and accept no liability for comments posted by you or by any third party.

Section 10 – Personal data

Personal data you submit through the shop is governed by our privacy policy.

Section 11 – Errors, inaccuracies and omissions

From time to time, information on our site or in the service may contain typing errors, inaccuracies or omissions. These may relate to product descriptions, prices, promotions, offers, shipping charges, transit times and availability. We may correct any errors, inaccuracies or omissions, change or update information, or cancel orders if any information in the service or on a related website is inaccurate, at any time and without notice, including after you have submitted your order.

We are not obliged to update, amend or clarify information in the service or on any related website, including pricing information, unless the law requires it. A date of update or refresh shown in the service or on a related website does not mean that all information there has been changed or updated.

Section 12 – Prohibited uses

In addition to the other prohibitions in these terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to ask others to carry out or take part in unlawful acts; (c) to break any international, federal, provincial or state regulations, rules or laws, or local ordinances; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone on the grounds of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to give false or misleading information; (g) to upload or transmit viruses or any other kind of malicious code that is or may be used in a way that affects the functioning or operation of the service, any related website, other websites or the internet; (h) to collect or track other people’s personal data; (i) for spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or get around the security features of the service, any related website, other websites or the internet. We may end your use of the service or any related website if you use it in any of these prohibited ways.

Section 13 – Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or free of errors, or that the results obtained from using the service will be accurate or reliable.

You agree that we may remove the service for indefinite periods from time to time or end it at any time without notice to you.

You expressly agree that you use, or are unable to use, the service entirely at your own risk. Unless we expressly state otherwise, the service and all products and services provided to you through it are provided “as is” and “as available” for your use, without any representations, warranties or conditions of any kind, whether express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case shall Neurolytix GmbH or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss or claim, or for any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising from your use of the service or of any products obtained through it, or for any other claim related in any way to your use of the service or of any product. This includes errors or omissions in any content, and any loss or damage of any kind resulting from the use of the service or of any content (or product) posted, transmitted or otherwise made available through it, even if we were advised of the possibility. Because some states or jurisdictions do not allow liability for consequential or incidental damages to be excluded or limited, our liability in those states or jurisdictions is limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify Neurolytix GmbH and our parent companies, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees against all claims and demands made by third parties, including reasonable legal fees, that arise from your breach of these terms or of the documents they refer to, or from your breach of any law or of the rights of a third party.

Section 15 – Severability

If any provision of these terms is found to be unlawful, void or unenforceable, that provision remains enforceable to the fullest extent permitted by applicable law, and the unenforceable part is treated as severed from these terms. This does not affect the validity and enforceability of the remaining provisions.

Section 16 – Termination

Obligations and liabilities of the parties that arose before the termination date survive the termination of this agreement for all purposes.

These terms apply until they are terminated by you or by us. You may terminate them at any time by telling us that you no longer wish to use our services, or by no longer using our site.

If, in our sole judgement, you fail to comply with any term or provision of these terms, or if we suspect that you have failed to do so, we may also terminate this agreement at any time without notice. You then remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our services (or any part of them).

Section 17 – Entire agreement

If we fail to exercise or enforce any right or provision of these terms, this does not mean that we waive that right or provision.

These terms and any policies or operating rules that we publish on this site or in relation to the service form the entire agreement and understanding between you and us and govern your use of the service. They replace all earlier or simultaneous agreements, communications and proposals between you and us, whether oral or written, including any earlier versions of these terms.

Any ambiguity in the interpretation of these terms shall not be construed against the party that drafted them.

Section 18 – Governing law

These terms and any separate agreements under which we provide services to you are governed by the laws of Germany.

Section 19 – Changes to these terms

The current version of these terms is always available on this page.

We may, at our discretion, update, change or replace parts of these terms by publishing updates and changes on our website. It is your responsibility to check our website for changes from time to time. If you continue to use or access our website or the service after changes to these terms have been published, this counts as acceptance of those changes.

Section 20 – Contact information

Please send any questions about these terms to info@neurolytix.de.

Our contact details:
Neurolytix GmbH (Neuro Webdesign)
Hauptstraße 127
68259 Mannheim
Germany
Email: info@neurolytix.de
Commercial register: HRB 750071, Amtsgericht (Local Court) Mannheim
VAT ID: DE366856327